FAQ
Do you charge sales tax?
Sales tax is charged for purchases made in IL. Currently, orders from the other 49 states are sales tax free.
How much is shipping?
We use USPS to offer free domestic ground shipping for all orders excluding Alaska and Hawaii. We do offer flat rate shipping to Alaska and Hawaii in addition to flat rate 2-day shipping to the lower 48. Expedited shipping and international orders require additional shipping costs but we offer very competitive rates.
Can I order by telephone?
You can place an order by telephone by calling 1.224.829.4043. We are available Monday through Saturday 10:00 am to 9:00 pm CST.
Can you customize an item with a company logo?
Yes, many of the tote bags can be embellished with a company logo. Please call 1.224.829.4043 or email us at realarmcandy@gmail.com and we'll be happy to assist you.
How much does monogramming cost?
The cost for monogramming or personalizing a product is $5.00 per product.
Can I get a discount when ordering large quantities of tote bags?
Yes. Please call Customer Service at 1.224.829.4043 to receive a large-order discount. Large-order discount cannot be combined with any other discount, offer or coupon, and cannot be used for prior purchases.